Privacy Policy
Last updated: October 29, 2025
DataCore
2 Chome-10-9 Konan, Minato City, Tokyo 108-0075
Phone: +81 3-6479-5997
Email: info@ferquilbranch.com
Our Commitment to Data Protection
At DataCore, we recognize that your privacy is fundamental to building a trusted relationship. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our IT operations training platform.
We are committed to transparency in our data practices and compliance with applicable privacy regulations, including's Act on the Protection of Personal Information and international standards where relevant. This policy applies to all information collected through our website, training programs, and related services.
By using our services, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about how we handle your information, please contact us using the details provided above.
Information We Collect
Personal Information You Provide
When you interact with our services, you may voluntarily provide personal information including:
- • Contact Information: Name, email address, phone number, and mailing address when you inquire about our training programs or enroll in courses
- • Professional Information: Current role, company affiliation, technical background, and career objectives to help us recommend appropriate training programs
- • Account Credentials: Username and password if you create an account to access course materials or track your learning progress
- • Payment Information: Billing details and transaction information when you enroll in paid training programs, processed securely through our payment providers
- • Communication Records: Content of inquiries, support requests, and feedback you share with our team
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- • Device Information: Browser type, operating system, device identifiers, and hardware specifications
- • ge Data: Pages visited, time spent on pages, links clicked, navigation patterns, and feature interactions
- • Location Information: General geographic location based on IP address to provide region-appropriate content and training schedules
- • Referral Sources: The website or search query that directed you to our platform
For detailed information about cookies and how to manage them, please refer to our Cookie Policy.
Information from Third-Party Sources
We may receive information about you from other sources to enhance our services:
- • Professional Networks: Publicly available professional information from platforms where you maintain a profile
- • Business Partners: Information from companies that refer participants to our training programs, subject to their privacy practices
- • Analytics Providers: Aggregated demographic and interest data to help us understand our audience
How We Use Your Information
We use the information we collect for the following purposes, always in accordance with applicable privacy laws:
Service Delivery and Program Administration
- • Processing enrollment requests and managing your participation in training programs
- • Providing access to course materials, laboratories, and learning resources
- • Tracking your learning progress and issuing completion certificates
- • Facilitating communication between instructors, support staff, and participants
Communication and Support
- • Responding to your inquiries, questions, and support requests
- • Sending program updates, schedule changes, and important administrative notices
- • Providing technical assistance and troubleshooting account issues
Marketing and Program Information
- • Sharing information about new training programs, schedules, and learning opportunities relevant to your interests
- • Sending newsletters and educational content related to IT operations and infrastructure management
- • Inviting you to events, webinars, and networking opportunities (you can opt out at any time)
Website and Service Improvement
- • Analyzingge patterns to enhance website functionality and user experience
- • Developing new features, courses, and learning resources based on participant feedback
- • Testing and optimizing website performance across different devices and browsers
Legal and Security Purposes
- • Complying with legal obligations, regulations, and legitimate requests from authorities
- • Protecting against fraud, unauthorized access, and security threats
- • Enforcing our terms of service and investigating potential violations
How We Share Your Information
Service Providers and Partners
We work with trusted third-party service providers who assist in delivering our training programs. These providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality:
- • Payment processors for secure transaction handling
- • Cloud hosting providers for data storage and website operations
- • Email service providers for program communications
- • Analytics platforms to understand websitege and improve services
Legal Requirements
We may disclose your information when required by law, such as responding to court orders, legal proceedings, or government requests. We may also share information to protect our rights, property, safety, or the safety of our participants and the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring organization. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Aggregated and Anonymized Data
We may share aggregated or anonymized information that cannot identify you individually with partners for research, marketing analysis, or industry reporting purposes. This data helps improve training methodologies across the IT education sector.
How We Protect Your Information
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Technical Safeguards
- • Industry-standard encryption for data transmission and storage
- • Secure server infrastructure with regular security updates and patches
- • Firewalls and intrusion detection systems to prevent unauthorized access
- • Regular vulnerability assessments and penetration testing
Organizational Measures
- • Access controls limiting data access to authorized personnel only
- • Employee training on data protection and privacy best practices
- • Confidentiality agreements with staff and service providers
- • Regular audits of data handling procedures
Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law. We maintain an incident response plan to quickly address security events and minimize potential harm.
Important Note: While we implement strong security measures, no method of transmission or storage is completely secure. We encourage you to use strong passwords and protect your account credentials.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law:
- • Account Information: Retained while your account is active and for a reasonable period afterward to facilitate re-enrollment
- • Course Records: Maintained for program completion verification and certificate issuance purposes, typically for seven years
- • Financial Records: Kept in accordance with tax and accounting regulations, generally seven to ten years
- • Marketing Data: Retained until you opt out of communications or request deletion
- • Analytics Data: Anonymized and aggregated data may be retained indefinitely for research purposes
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Your Privacy Rights
You have important rights regarding your personal information. Depending on your location and applicable laws, these rights may include:
Right to Access
You can request confirmation of whether we process your personal information and obtain a copy of the data we hold about you. This helps you verify the accuracy and lawfulness of our processing.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can often update basic information directly through your account settings.
Right to Erasure
Also known as the "right to be forgotten," you can request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You may request to receive your personal information in a structured, commonly used format and have the right to transmit that data to another service provider where technically feasible.
Right to Object
You can object to processing of your personal information for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests in certain circumstances.
Right to Restrict Processing
You can request that we limit how we use your personal information in specific situations, such as while we verify the accuracy of disputed information.
Right to Withdraw Consent
Where we process your information based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing that occurred before withdrawal.
Exercising Your Rights
To exercise any of these rights, please contact us using the information at the top of this page. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our training programs are designed for adult professionals in IT operations and infrastructure management. We do not knowingly collect personal information from individuals under the age of 18. Our services are not directed to minors.
If we become aware that we have inadvertently collected personal information from someone under 18, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than, including countries that may not have the same data protection laws. When we transfer personal information internationally, we implement appropriate safeguards to protect your data:
- • Standard contractual clauses approved by data protection authorities
- • Transfers to countries with adequate data protection regulations
- • Binding corporate rules for transfers within our organization
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will notify you by:
- • Posting the updated policy on this page with a new "Last updated" date
- • Sending an email notification to registered users
- • Displaying a notice on our website
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Questions About Privacy?
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out.
Contact Us