Terms of Service

Last updated: October 30, 2025

DataCore

2 Chome-10-9 Konan, Minato City, Tokyo 108-0075

Phone: +81 3-6479-5997

Email: info@ferquilbranch.com

Agreement to Terms

Welcome to DataCore. These Terms of Service govern your access to and use of our IT operations training platform, including our website, training programs, course materials, and related services. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not access or use our platform. These terms constitute a legally binding agreement between you and DataCore.

We may update these Terms of Service from time to time. Continued use of our services after changes are posted constitutes acceptance of the modified terms. We will notify registered users of material changes via email or through prominent notices on our platform.

Servicege Terms

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these terms. When accessing our training platform, you agree to:

  • Provide accurate and complete information when creating accounts or enrolling in programs
  • Use course materials and resources solely for your personal professional development
  • Maintain the confidentiality of your account credentials and not share access with others
  • Respect the intellectual property rights of DataCore and our content providers
  • Participate professionally and respectfully in all training activities and communications

Prohibited Activities

The following activities are strictly prohibited when using our services:

  • Copying, distributing, or reproducing course materials without explicit written permission
  • Attempting to gain unauthorized access to our systems, networks, or other users' accounts
  • Interfering with or disrupting the operation of our platform or servers
  • Using automated systems or bots to access our services without authorization
  • Harassing, threatening, or behaving inappropriately toward instructors or other participants
  • Uploading malware, viruses, or any harmful code to our platform
  • Misrepresenting your identity, credentials, or affiliation with any organization
  • Using our services for any illegal purpose or to violate any applicable laws

Service Access Requirements

To access our training services, you must meet the following requirements:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Possess appropriate technical prerequisites for specific training programs as outlined in course descriptions
  • Maintain compatible hardware and internet connectivity to access online course materials

Fairge Guidelines

Our platform is designed to support legitimate professional development activities. We monitorge patterns to ensure fair access for all participants:

  • Access to course materials should be reasonable and aligned with learning objectives
  • Laboratory resources are shared among participants and should be used efficiently
  • Excessive downloading or automated content retrieval may result in access restrictions
  • Support inquiries should be relevant to your enrolled programs and submitted at reasonable intervals

Account Management

Account Creation and Registration

When you create an account with DataCore, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to ensure accuracy
  • Use a valid email address that you actively monitor for program communications
  • Comply with all applicable laws and regulations in your jurisdiction

We reserve the right to refuse service, terminate accounts, or cancel enrollments at our discretion, particularly in cases of fraudulent information or terms violations.

Account Security Responsibilities

You are responsible for maintaining the security of your account and all activities that occur under your credentials:

  • Create a strong password and keep it confidential
  • Do not share your login credentials with others or allow unauthorized account access
  • Notify us immediately if you suspect unauthorized access to your account
  • Log out from your account when using shared or public computers

You are liable for any activities conducted through your account, whether authorized by you or not. DataCore is not responsible for losses resulting from unauthorized account use.

Account Suspension and Termination

We may suspend or terminate your account under the following circumstances:

  • Violation of these Terms of Service or other posted policies
  • Failure to pay program fees or other financial obligations
  • Fraudulent activity or misrepresentation of identity or credentials
  • Disruptive behavior affecting other participants or instructors
  • Extended period of inactivity (typically 24 months or more)
  • Upon your request or at the conclusion of your training programs

Upon termination, your access to course materials and platform features will cease. We are not obligated to provide refunds for services already rendered, except as required by applicable law.

Multiple Account Policy

Each participant should maintain only one active account. Creating multiple accounts to circumvent access restrictions, obtain unauthorized discounts, or engage in other improper activities is prohibited and may result in suspension of all associated accounts.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain high availability of our training platform, but we do not guarantee uninterrupted access:

  • Scheduled maintenance windows may temporarily restrict access to certain features
  • Emergency maintenance may occur without advance notice to address critical issues
  • Laboratory environments may have scheduled downtime for updates and configuration
  • Third-party service disruptions may impact platform functionality beyond our control

We will make reasonable efforts to notify users of scheduled maintenance in advance and minimize disruption to training activities.

Feature Availability and Access

Access to specific features and resources depends on your enrollment status and program selection:

  • Course materials become available according to program schedules and completion requirements
  • Laboratory access may have time-based limitations or require advance reservation
  • Archived course content may be available for a limited period after program completion
  • New features may be introduced gradually and may not be immediately available to all users

Geographic Restrictions

While our online platform is accessible globally, certain training programs may have geographic restrictions due to regulatory requirements, language considerations, or resource availability. In-person training sessions are conducted at our Tokyo facilities. We reserve the right to restrict access based on geographic location where necessary to comply with applicable laws.

Service Modifications and Updates

We continuously improve our training platform and may modify services at any time:

  • Course content and curricula are updated regularly to reflect industry developments
  • Platform features may be added, modified, or discontinued based on technological advancements
  • Training programs may be revised, consolidated, or retired to maintain quality standards
  • Pricing and enrollment terms may change for future program offerings

Changes to enrolled programs will be communicated to affected participants with reasonable advance notice. Material changes that significantly impact your enrolled programs will be handled in accordance with our refund and modification policies.

Intellectual Property Rights

Our Content Ownership

All content provided through our platform, including but not limited to course materials, videos, presentations, software, laboratory configurations, documentation, graphics, logos, and trademarks, is owned by DataCore or our licensors and is protected by intellectual property laws:

  • You may access and use course materials solely for your personal learning purposes
  • You may not reproduce, distribute, modify, or create derivative works without explicit permission
  • You may not use our trademarks, logos, or brand elements without written authorization
  • Unauthorized commercial use of our materials is strictly prohibited

User-Generated Content Rights

When you submit content to our platform, such as forum posts, project submissions, or feedback:

  • You retain ownership of your original content
  • You grant us a non-exclusive license to use, display, and distribute your content for educational purposes
  • You represent that you have the right to share the content and it does not infringe others' rights
  • You agree your submissions may be used for program improvement and quality assurance

License to Use Our Services

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our training services for your personal professional development. This license does not include any right to resell, redistribute, or commercially exploit our services or content.

Copyright and Trademark Notices

DataCore, our logo, and related marks are trademarks of our company. Third-party trademarks, service marks, and logos used in course materials belong to their respective owners and are used for educational and identification purposes only. No endorsement or affiliation is implied unless explicitly stated.

Payment Terms

Training program fees are clearly displayed during the enrollment process. By enrolling in a paid program, you agree to pay all applicable fees:

  • Payment is due at the time of enrollment unless alternative arrangements are made
  • All fees are stated inese yen and include applicable consumption tax
  • Refunds are handled according to our refund policy available upon request
  • We reserve the right to modify pricing for future program offerings

Failure to complete payment may result in suspension of access to course materials until payment obligations are fulfilled.

Service Disclaimers

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied:

  • We do not guarantee specific learning outcomes, certification results, or career advancement
  • Course information is current as of publication but technology and industry practices evolve
  • Laboratory environments simulate production systems but may differ from your specific organizational setup
  • We are not responsible for issues arising from your internet connectivity or device compatibility

Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify registered users of material changes via email
  • Post prominent notices on our platform

Your continued use of our services after such modifications constitutes acceptance of the updated terms. If you disagree with the changes, you should discontinue use of our services.

Questions About These Terms?

If you have questions or need clarification about these Terms of Service, please contact us.

Contact Us